Effective Date: October 6, 2021
This Notice applies only to information:
This Notice does not apply to information collected by us offline or through any other means, including any third party website. For registered users who access the password-controlled portion of the Site, any agreement you may have with Emerald that addresses Personal Information may take precedence over this Notice.
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under age 13.
“Emerald”, “We” and “Our” refers to Emerald and each of the Emerald companies and respective Sites associated with each Emerald company.
Please note that the Site is hosted in the United States. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States, which does not have the same data protection laws as the EU or other regions. By providing your Personal Information, you agree that you understand this Notice and unambiguously consent to the use of your Personal Information as described in, and in accordance with this Notice, as well as the transfer of your Personal Information across international borders in accordance with Emerald’s standard operations, including the collection, storage, and processing of such information in the United States.
1. Information We Gather
Information You Give Us. We may collect and retain any information you provide to us when you visit the Site, including when you:
The information noted above may include Personal Information. “Personal Information” is information that identifies you as an individual and may include, without limitation, the following information: your name, organization name, mailing address, email address, and phone number(s).
Automatically Collected Information. We may collect information about you and your devices automatically when you visit our Site, including information such as:
We may allow third parties to use Data Technologies on our Site. The information collected by Data Technologies may be shared with and used by us, by others acting on our behalf, or by third parties subject to their own privacy policies. Information collected by Data Technologies may be used on this Site or on other websites or services, including those that may not be operated by us.
Email. We may collect information regarding the effectiveness of our email and other communications with you. For example, we may know if you follow a link in an email we send to you.
Information from Other Sources. We may obtain information about you from third parties. This information may include information about your use of this Site or our services, your use of other websites, your interests and preferences and other information about you or your business. We may combine the information we obtain from third parties with information that we have collected about you.
2. How We Use Information We Gather
We and others acting on our behalf may use the information that we gather to operate our business, including our Site, as described below:
Operate and Support our Site and Services. We use the information that we gather in order to operate our Site and our services. For example, we may use the information that we collect or receive:
To present our Site and its contents to you;
To provide you with information, products or services that you request from us (including but not limited to the Emerald newsletter);
To fulfill any other purpose for which you provide it;
To provide you with notices about your account, including expiration and renewal notices;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To evaluate, update and/or improve the Site and our services;
For security purposes;
To diagnose problems with the server or to administer the Site;
To allow you to participate in interactive features on our Site;
In any other way we may describe when you provide the information.
Advertising and Promotions. We may use the information we gather to offer, provide, or personalize products and services from us. We also may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences.
Other Contacts. We may contact you by telephone or using other contact information we may have for you, as permitted by law. For example, we may use the information we gather to notify users about service availability, temporary or permanent changes to the Site, our services, or changes to our agreements, policies or this Notice.
Usage Data. Usage Data is collected is for statistical purposes to monitor and analyze the use of the Site, and to improve the Site’s functionality. By way of example only, Emerald may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our Site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
Other Information. Your IP address is used to help identify you and to gather broad demographic information. Emerald may use your IP address to help protect ourselves and our partners from fraud. For system administration purposes, Emerald also logs IP server addresses and catalogues traffic patterns through the Sites. However, Emerald does not link this information to users' Personal Information.
Consent. We may use the information we gather for other purposes where we have individual consent.
3. How We May Share Information
We share information to support the purposes for which we may use information as described or permitted by this Notice. For example, we may share information we gather in the following ways:
Affiliates and Business Partners: Emerald may share Personal Information with our affiliates and contracted business partners that are directly involved in the sale, distribution, transmission, operation, maintenance, analysis, and support of the Site on our behalf. If these contracted business partners do access any Personal Information it is only so that they may perform their duties on our behalf and Emerald will require those affiliates and business partners to maintain and keep confidential such Personal Information in accordance with this Notice.
Service Providers. We may share information with third party service providers who help us operate our Site or provide services on our behalf. These service providers include analytics companies and advertising networks that provide Data Technologies on our Site.
Business Transfer. As Emerald continues to develop our business, Emerald may sell or buy assets. In such transactions, customer information generally is one of the transferred business assets. Thus, if Emerald or a subsidiary Emerald controls, sells substantially all of its assets, or is acquired by another entity, customer information may be one of the transferred assets and you agree that you consent to such transfer.
4. Choices Regarding Your Information
5. Data Retention
Emerald retains information you provide, including without limitation Personal Information, for as long as necessary to (a) permit Emerald to use it for the purposes described in this Notice, and (b) comply with applicable law or regulation.
6. Accessing and Updating Your Information
You can review and change your personal information by logging into the Site and visiting your account profile page. You may also send us an e-mail at Sarah@emeraldlandscapeco.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Last Updated: October 6, 2021
The following sets forth the categories of personal information we have collected in the preceding 12 months, the source of that personal information, and how we have used and shared such personal information in the preceding 12 months.
Category of Personal Information Collected
Contact information: such as your name, address, email address, telephone numbers, or other contact information
Preference information: your marketing preferences, your account settings (including any default preferences), any preferences you have indicated, the types of services/offers that interest you, the areas of our Site that you have visited or ways that you interact with our Site
Communications: communications we have with you. Please note that we record calls to our customer service team.
Voluntary information: any voluntary information you provide us with, such as responses to surveys or competitions and social media account details
Personalization: whether and when you open our marketing emails and respond to our advertisements
Do Not Track
Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, Emerald and the Site do not recognize DNT.
Your California Privacy Rights
If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. To make such request, please contact us as set forth below. Please allow up to 30 days for us to process your request. You may submit such a request once per year.
In addition to the rights already listed above in this Notice, if you are a California resident, California law also provides you with the following rights with respect to your personal information:
Emerald does not sell your personal information to third parties. Additionally, Emerald does not share (as defined by the CPRA) your personal information with third parties.
When you exercise these rights and submit a request to us, we will verify your identity by asking you for information, which may include but may not be limited to your name, email address, home address, and phone number. We also may use a third party verification provider to verify your identity.
Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.
8. Security of Personal Information
Emerald uses physical, logical, and procedural security measures to protect the information you provide to Emerald. However, while Emerald uses commercially reasonable steps to protect the Personal Information you provide to Emerald from unauthorized access, use or disclosure, no Internet data transmission can be guaranteed to be secure from access by unintended recipients. If you have any questions about security on our Site, please contact us using the information listed at the bottom of this Notice.
The Site may contain links to other Sites that are operated or owned by third parties. Please note that when you click on one of these links, you are navigating to another Site. Emerald does not monitor the privacy practices or, or exercise authority over, those third parties. Emerald encourages you to read the privacy policies of these linked sites as their privacy policies may differ from ours. Emerald is not responsible or liable for the privacy practices or the content of these third-party web sites; if you access a third party Site from our Site, you do so at your own risk.
10. Updates to This Notice
When we make material changes to this Notice, we will update this web page and change the Effective Date listed above.
11. How to Contact Us
If you have any questions, complaints or feedback about this Notice, the practices of the Site or the information you have submitted to the Site, you can contact Emerald at:
2265 Research Drive
Livermore, California 94550